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UXmatters

XR Design: Imagination, Immersion, and Presence

Technology seems to evolve in ways that perpetuate the need to accommodate our imaginations. For the most part, this means enabling users to perform tasks and engage in experiences in ways that are not possible without technology. Whether that’s flying from Chicago to Seattle in under four hours instead of traveling for weeks on horseback,…

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Vital Accessibility Design Principles

In the not too distant future, accessibility design will no longer be a nice-to-have in UX design job postings. It will be a standard requirement. An expectation. If you are a UX designer with only a cursory understanding of accessibility design techniques, you should improve on that as soon as possible. Soon, accessibility design principles…

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XR Design: User Agency, Interactions, and Building Mental Models

In my previous column on extended reality (XR), I discussed some of the bigger-picture themes that have led to the creation of virtual reality (VR), augmented reality (AR), and mixed reality (MR), as well as some of the fundamental building blocks that determine the effectiveness of an XR experience. In this installment of my XR…

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XR Design: Patterns for Interaction

In my previous two columns in this mini-series about extended reality (XR) design, I discussed some building blocks of XR, as well as some fundamentals to consider when designing an XR experience. Now that I’ve covered some of the broader aspects of this design space, I’d like to shift gears a bit and discuss some…

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Persuasive Product Companies and Empathy Reversal

“Good design patterns require a foundation of thorough user research, usability testing, and iterative design refinements. Fortunately, other companies—particularly early promoters of particular design patterns—have sometimes laid the groundwork for us. Depending on the perceived level of risk in implementing a new design pattern, it could be advantageous to simply sit back and see what…

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Visceral Response to Dishonesty in Experience Design

“You manifest your own reality.” You’ve probably heard some version of this message before. It’s almost become a cliché. But what does it really mean? Can you literally create your own reality? Well, no. You can’t simply change the physical world in which you live at the snap of your fingers. But what you can…

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Craigslist’s Unconventional User Experience

Why does Craigslist, a Web site that looks like a tribute to the Web of the ’90s, remain popular in a world that increasingly values well-crafted, beautiful user experiences? My multifaceted answer to this question is that Craigslist leverages several concepts that aren’t generally factors in mainstream product design. These factors include relatable flaws, the…

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The Steady UX Diet Versus the Magical UX Pill

How deeply does your organization incorporate user experience into their work culture? Is UX embedded in the underlying fabric of the way your company does what it does? Or is it called upon as a last resort / emergency tool? I recently wrote an article that explores this topic – The Steady UX Diet Versus…

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